jev-desk

Support inbox

One Jev call sorts the inbox. Your code decides who gets it.

Paste one message, or upload a file. Then move the cutoffs and watch the queue change.

Message

CSV, text, or PDF. The text inside is one message.

One call. Three questions. No drafted reply.

Examples

Queue

Nothing sorted yet

Paste a message or upload a CSV, text file, or PDF. Jev answers the three questions. This page routes it.

  1. Refund probability 0.70 or higher goes to Billing.
  2. Team or urgency confidence below 0.60 goes to Human review.
  3. Technical and urgency 1.50 or higher goes to On-call.
  4. Otherwise the team label maps to Billing, Technical, Sales, or General.